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About Virgin Plus My Account
Virgin Plus My Account gives you full control over your wireless and internet services from your phone, anytime and anywhere. Manage your monthly account in seconds without logging into a website or calling support.
Handle billing with ease. View, download, and print your bill whenever you need it, then pay directly in the app. Check your account balance at a glance and stay on top of your finances without surprises.
Monitor your usage in real time. Track your wireless and internet consumption throughout your billing cycle so you know exactly where you stand. If you travel frequently, manage your travel usage directly in the app and add or remove travel passes for roaming coverage on demand.
Customize your service to match your needs. Change your monthly plan whenever it suits you, all from the app—no need to visit a store or make a phone call. Add and remove add-ons instantly to adjust your service up or down.
Find answers fast. Access support resources directly within the app whenever you have a question or need help troubleshooting. Virgin Plus My Account works on 3G, 4G, and LTE networks without using your data allowance, so checking your account costs you nothing.
Note: This app is available to monthly members only. If you're on a prepaid plan, manage your account through the web portal instead.
Pros & Cons
Pros
- Real-time usage tracking helps you monitor wireless and internet consumption
- Manage travel passes on demand without visiting a store or calling
- View, download, and print bills directly within the app
- Account access works on 3G, 4G, and LTE without using your data allowance
Cons
- Available only to monthly plan members, not prepaid customers
- Requires internet connection to access account and manage services
- No mention of two-factor authentication or biometric security features
- Limited to Virgin Mobile Canada subscribers only
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